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Signs Your Uniform Service Isn’t Working
Have you had some doubts about your uniform service lately?
Choosing to work with a uniform service provider is a big step that can have a significant impact on your business. A well-organized uniform service provider will save you lots of time and money on sourcing, customizing, distributing, and cleaning employee uniforms. However, a provider that isn’t as reliable may end up wasting precious time and resources, causing you more headaches than you anticipated.
CleanCare is here today to walk you through some of the signs that it’s time to find a new uniform service provider. Here are the most important things to pay attention to:
It Produces Low-Quality Uniforms
First and foremost, a low-quality uniform provider will provide low-quality uniforms for your business. This could mean that their uniforms are dirty, wrinkled, damaged, or not the right size. As a result, you end up with disgruntled employees, poor brand reception by customers, and increased costs spent on fixes.
With CleanCare, however, you always get the highest-quality uniforms tailored to your employees’ comfort and your brand’s success. As part of our commitment to top-notch uniform service, we work directly with you to guarantee that you are happy with your new uniforms.
It Frequently Experiences Garment Shortages
If your uniform service provider has informed you about garment shortages on more than one occasion, this could mean that they are disorganized internally. Garment shortages from your uniform service provider can leave you and your staff without uniforms for work shifts, which can significantly impact your business’s professionalism and image in your customers’ eyes.
It is Consistently Late with Deliveries
In the same vein, a uniform service provider that is regularly late with delivering your business uniforms is one that is not reliable. When you work with a uniform service provider such as CleanCare, you expect and deserve timely, consistent deliveries that you can count on.
This ensures that your staff can wear clean, properly fitting, and brand-aligned uniforms for every shift and focus on serving your customers, instead of complaining about looking unprofessional without their regular uniforms.
You Receive Unexpected Additional Charges
The last thing you want to see when reviewing your bills is any additional charges that were not communicated to you beforehand. A good uniform service provider will inform you in advance of any cost increases or extra fees, so that you aren’t taken by surprise when it comes time to pay.
If you find surprise fees for unexpected uniform replacements or size changes, and they were never communicated to you beforehand, then you will want to start searching for a new uniform service provider.
You Can Never Reach Customer Service
Finally, if you or your staff can never seem to get on the phone with a member of your uniform service provider’s customer service team, then that is a glaring red flag, especially if you’re experiencing some of the issues mentioned above.
Not being able to express concerns or ask questions about your uniform service is a major problem that takes time away from running your business smoothly. CleanCare is the leading uniform service provider thanks to its S.M.A.R.T. program and an ultra-responsive customer service team.
We provide 24/7 emergency support for all your business needs, including weekends and holidays. Plus, our phones are answered by live staff members for 10 hours a day, meaning that you’ll never have to worry about not reaching customer service once you partner with CleanCare!
Is It Time for a New Uniform Service Provider?
You and your business don’t deserve subpar uniform service. It’s easy to spot if your uniform service is no longer working for you with the signs that we provided. If this sounds like your service provider and you’re currently in the Pittsburgh area, contact CleanCare today.
