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Top Qualities to Look for in a Linen Service for Hospitality

Your hotel or restaurant brings its A-game to customers and guests every day. We here at CleanCare Linen fully believe that your hardworking staff already has enough on their plate, and that includes washing, drying, folding, and maintaining your linens.
That’s why we’re here to explain the qualities to look out for in a hospitality linen provider, if you’re not already working with one. By being aware of the qualities that make up a top-notch linen service company, you’ll be able to make the best decision for your business.
What are the Qualities of a Trustworthy Hospitality Linen Provider?
There are a few important qualities to look out for when searching for a hospitality linen provider. Here are some of them:
High-Quality Linen Products
The most important thing to pay attention to is the quality of your provider’s linen products. Find out what linens your potential provider has to offer, and see what equipment and processes they use to wash, dry, and track their linens.
You only want the highest-quality linens that are soft, clean, comfortable, and durable for your staff or customers. Dirty or worn-down linens that leave people dissatisfied or don’t last long will only cause your business to waste time and money.
Official Certifications
You also want to make sure that your provider is actually qualified to handle linens properly. The right provider will keep your hotel or restaurant stocked with safe, clean linens that meet all OSHA safety standards and protect everyone in your business from harmful bacteria.
Look for official certifications on your provider’s website, such as the TRSA Hygienically Clean Certification. Make sure that these certifications are up to date. These certifications prove that your linen supplier is one you can trust.
Fast and Accurate Linen Deliveries
Another important quality of the best linen providers is the ability to deliver linens quickly and accurately, every single time. No hotel or restaurant ever wants to be in a situation where they desperately need fresh linens before guests or customers arrive, only for the delivery to not show up.
Check to see how accurate and timely your prospective linen partner is when it comes to deliveries. Look on their website for any information about their service areas or service routes. Read reviews from other customers and see if you find any reviews complaining about late or inaccurate deliveries.
This way, you can rest assured that you’re making a reasonable decision for your business.
Reliable Customer Service
Finally, you want to work with a team of linen experts that truly care about you and can quickly respond to your needs and requests. Research online and see what past customers have to say about a provider’s customer service.
See if people have had positive experiences working with their hospitality linen provider and getting their questions answered. Your ideal linen provider will have a customer service team that’s friendly, professional, and easily accessible for urgent needs.
CleanCare Linen is the Hospitality Linen Provider You Can Rely On
When your hotel or restaurant needs a hospitality linen provider that has all of these qualities and more, you’ll only want to call CleanCare Linen. We are the most popular linen service partner in Pittsburgh, Buffalo, Cleveland, and beyond for a reason.
Whether you need tablecloths, napkins, towels, or other kinds of linens for your restaurant or hotel, you can always count on us to deliver smart service. We have the best linens made from the best materials, an advanced tracking system for accurate deliveries, and a dedicated team that truly cares about the success of your business.
Connect with us today to learn more about how we can become your go-to hospitality linen service provider and elevate your hotel or restaurant.


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